This post has been a long time coming. It’s out of control, these requests for survey feedback. Many organizations heavily engaged in customer support rarely align their support efforts with PR goals.
Results for category "Marketing"
In the twilight of our lives, most of us will use the stories we created along this path we call life to reflect on if it was a good life or not. Are they mostly good stories, or mostly bad? How did we recover from the bad ones? Are there plenty of stories or did you not spend enough time creating them? Read More →
Maybe it’s the rudeness of Trump that has helped catapult him to a frontrunner for the US presidency. But, is this actually an effective PR strategy? After all, it’s worked so far for Trump. Read More →
There’s Facebook, Twitter, Google+, LinkedIn, Instagram, Pinterest, Tumblr, Vine, Snapchat, etc., etc. About.com lists at least 15 social media sites you should be using. Do people really use 15 of anything? Has social media reached a soiled saturation point? Some of the latest numbers can make it arguable it has. Read More →
Recently, news emerged about PBS and a profile they were planning about Actor Ben Affleck whereby it might have been revealed that an ancestor of his once was a slave owner. News got out that Affleck requested – perhaps even demanded – that the show not include a reference to it. Read More →